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Helping Confused Clients

When do clients get confused? When their system is full of old gear they couldn't afford to replace! When the

salesmen sell components without discrete codes! When the manufacturer of a cool new product blows it and

incorporates hard to use, but vital features! 

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In any event, by using MXEditor you can often solve some problems very effectively.

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When you have a component that is difficult to automate, it helps to call it names (TOAD, for Toggle Only Actuated

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Device, has been suggested). Once you have vented your feelings, get out MXEditor and go to work.There is a

relatively simple way to make operation of a device like this much less confusing. Here's how to go about it:

11 Using LCD Button Editor, move the top right button in every device that uses the TV to another location

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on another page if necessary.

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22 Now, program each empty button on each device to shortcut to the TV Input command. In this example,

the Satellite device's top left button is programmed with the TV's scrolling Input command.

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33 Using LCD Button Editor relabel each of these shortcut buttons an easy name for the client to remember.

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The end result is a client who always knows how to fix his TV...