Obtaining help

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3. I/O error 32   access denied. This will occur if the data file you are trying to

open is currently being used by another program   normally the spreadsheet which

was used to organise the data.

Close the file in other programs and try again.

3. When a data file is opened, all the data are dumped into the first cell,

rather than opening in the grid properly

This is usually because there are one or more blank cells in the second row of data. If

the blanks are replaced by zeros, or another row with no blanks is put in the second

position, the problem should disappear. Row 2 is the crucial one; blank cells are

tolerated elsewhere.

4.  I entered the data in a spreadsheet program, and saved it as a csv file.

When I try to open it in ECOM, the numbers are separated by  ;  not  ,  so the

analysis will not run. 

This is because some non British systems use  ;  instead of  ,  to separate values in a

csv file. Open Windows Explorer, and change the file extension from csv to txt (i.e.

Filename.csv becomes Filename.txt). Open the txt file in Word or another word 

processing program. Use the Find/Replace function to replace every  ;  with a  ,  then

save the file again. Change the txt file extension back to csv. It should now open and

run perfectly in ECOM.

5. Invalid floating point operation

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